Privacy policy

Version dated 1 September 2024

TОО “Arlex” recognizes the importance of information privacy. This policy applies to all products, services, and websites offered by TОО “Arlex” (hereinafter referred to as Statustes), as well as its subsidiaries and partner companies (hereinafter referred to as “Services”).

In cases where additional details regarding privacy measures are required, we publish special notices that describe how individual services process personal data.

1. Collection and Use of Information

We provide website uptime monitoring services, which can be used either without registration or with an account.

Cookies

When users visit Statustes websites, we may send cookies to their devices. Cookies are small files that help identify a browser. We use cookies to:

• Improve service quality and store user preferences.

• Track user actions for analytics and service optimization.

Users may disable cookies in their browser settings; however, doing so may affect the proper functioning of certain service features.

Log Data

When users access Statustes services, our servers automatically record data transmitted by the browser, including:

• IP address

• Browser type and version

• Language settings

• Date and time of the request

• Requested web pages

• Cookies identifying the user

User Messages

We may store user messages sent via email or support requests to process inquiries, enhance service quality, and improve our platform.

Collection and Processing of Data

Statustes processes personal data solely for the following purposes:

• Providing, maintaining, and improving our services.

• Analyzing and optimizing platform performance.

• Notifying users about downtimes and the status of their resources.

• Complying with legal requirements.

2. User Choices Regarding Personal Information

When users register on our service, they provide personal data, which is used strictly within the scope of the service. If the purpose of data processing changes, we will seek user consent in advance.

We do not collect or use confidential information for any purposes other than those outlined in this privacy policy without the user’s explicit consent.

Users may refuse to provide personal data; however, in such cases, Statustes may limit access to certain service features.

3. Sharing of Information

We do not share users’ personal data with third parties, except in the following cases:

• For data processing – with our subsidiaries or trusted contractors who are required to comply with confidentiality measures.

• If required by law – in response to requests from government authorities, as required by applicable regulations.

• To prevent security threats – in cases where fraud or security breaches are detected.

• In the event of a merger or sale – if Statustes undergoes a merger or asset sale, we will notify users in advance regarding potential data transfer.

In some cases, we may share aggregated non-personal statistical data (e.g., the number of service users or average uptime monitoring response times) that does not identify individual users.

4. Use of Financial Information

Financial information (e.g., bank account details) is used only for billing and payment processing for Statustes services.

If a payment is made via a bank card, the information is transmitted to the payment processor for transaction processing.

Disclosure of financial information is only possible if required by a court order or tax authorities under applicable law.

5. Information Security

We take all necessary measures to protect user data from unauthorized access, breaches, and losses, including:

• Encrypting data and using secure servers.

• Restricting access to data to authorized personnel only.

• Conducting regular security audits and system monitoring.

6. Access to and Updating of Personal Information

Users have the right to:

• Request access to their personal data.

• Correct or delete their information unless retention is required by law.

• Restrict the processing of their personal data.

We reserve the right to refuse processing requests if they:

• Are repetitive and unreasonable.

• Require excessive technical effort.

• Pose a risk to the confidentiality of other users’ data.

Requests are processed within a reasonable timeframe and are generally free of charge, unless they require significant resources.

Implementation

Statustes regularly reviews compliance with this Privacy Policy.

If you have any questions about data processing, contact us via email: support@statustes.net.

Upon receiving a written request, we will contact the sender to resolve the matter.

If a dispute arises between a user and Statustes regarding privacy that cannot be resolved directly, it may be referred to the appropriate regulatory authorities.

Changes to the Privacy Policy

We may update this Privacy Policy periodically.

If the changes are significant, we will notify users separately (e.g., via email or an in-service notification).

The latest version of this document is always available on our website.

Last updated: 23.02.2025

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